Privacy Policy

At LevelByte, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

By using our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide better products, improve our services, and communicate effectively with you. The types of information we may collect include:

a. Information You Provide

Contact details (such as name, email address, phone number, and company name)
Project information or inquiries you share when contacting us
Billing and payment information when engaging in paid services

b. Automatically Collected Information

When you visit our website, we may collect data such as:

IP address, browser type, operating system
Pages visited, time spent, and usage patterns
Cookies and analytics identifiers

We use this information to understand how visitors interact with our site and to improve user experience.

2. How We Use Your Information

We use your information only as necessary to provide and improve our services, including:

Responding to inquiries and providing quotes or proposals
Delivering software projects and client support
Sending updates, marketing communications, or service-related notices
Improving our website, workflows, and service quality
Complying with legal obligations and preventing misuse

We will never sell your data or share it with third parties for unrelated marketing purposes.

3. Cookies & Tracking

We use cookies and similar technologies to:

Improve site functionality and navigation
Measure performance and usage metrics
Personalize user experience

You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

4. Data Storage & Security

We take data security seriously.

All data is stored securely in cloud environments with encryption and restricted access.

We implement:

HTTPS encryption across our website
Secure password and key management
Role-based access controls for internal systems
Regular reviews of security configurations

If a data breach ever occurs, we will notify affected users promptly as required by applicable laws.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You can request deletion of your data at any time (see Section 7).

6. Third-Party Services

We may use trusted third-party tools and services for:

Website analytics (e.g., Google Analytics)
Cloud hosting and data storage (e.g., AWS, Supabase)
Communication (e.g., email or CRM systems)

These providers only process your information on our behalf and under strict data protection agreements.

7. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data
Request correction or deletion of your information
Withdraw consent or restrict processing
Object to certain data uses
Request data portability

To exercise these rights, contact us at:

hello@levelbyte.co

We will respond within a reasonable timeframe and in accordance with applicable data protection laws.

8. International Data Transfers

Your data may be transferred and processed in other jurisdictions.

We ensure appropriate safeguards are in place to protect your information wherever it’s processed.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

The latest version will always be available on this page, with the updated “Effective Date” clearly noted.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a data protection law that applies within the European Economic Area (EEA) and governs how personal data is collected, processed, and protected.

Our company may process personal data of individuals located in the EEA, even if our business operates outside the EEA. We are committed to handling personal data in accordance with applicable GDPR requirements.

Personal data collected through our website and services may include contact information and project-related details voluntarily provided by users. This data is used solely for communication, service delivery, and improving our digital services.

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

If you are located in the EEA, you have the right to access, correct, or request deletion of your personal data, as well as to object to or restrict certain data processing activities.

For any questions related to data protection or GDPR,

please contact us at:

privacy@levelbyte.co

Note:

This section is provided for general informational purposes and does not constitute legal advice.

California Residents - CCPA/CPRA Notice

If you are a resident of California, this section applies to you and supplements the rest of this Privacy Policy.

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These include the right to:

Know the categories and specific pieces of personal information we collect, use, disclose, and sell or share.
Access the personal information we have collected about you.
Request deletion of your personal information, subject to certain exceptions.
Opt out of the sale or sharing of your personal information (if applicable).
Not be discriminated against for exercising any of these rights.

We do not sell your personal information for monetary consideration.

If we ever do, you will have the right to opt out of such sales.

To exercise your rights, please contact us at:

Email: privacy@levelbyte.co

California residents may also have the right to appeal certain data decisions after submitting a request.